Privacy policy

This policy explains what personal data Happy Mammoth collects when you visit or buy from happymammothusa.com, why we collect it, and what you can ask us to do with it.

What we collect

  • Order data: name, delivery address, email address, phone number when you provide one, order contents and payment status.
  • Payment data: handled by our payment providers. We never see or store full card numbers.
  • Device and usage data: IP address, browser, device type, pages viewed and referring site, collected through cookies and similar technologies.
  • Messages: the content of emails and chat messages you send us, including any health information you choose to share when asking about a product. We use it only to answer you.
  • Marketing data: your email address if you sign up for our newsletter.

Why we use it

  • To take payment, despatch your order and keep you informed about delivery.
  • To answer your questions and handle refunds, guarantee claims and complaints.
  • To detect and prevent fraud and abuse.
  • To measure and improve our store and our advertising.
  • To send marketing emails when you have asked for them. You can opt out of any email, at any time.

Who we share it with

Only with the service providers we need to run the store: our e-commerce platform, payment providers, shipping and tracking partners, email and support tools, and analytics and advertising platforms. They may process your data only for us. We also share data when the law requires it. We never sell your personal data.

Cookies and advertising

We use cookies that are necessary for the cart and checkout to work, and analytics and advertising cookies that help us understand how the store is used and measure our campaigns. You can refuse or delete cookies in your browser settings, and where local law requires it you will be asked for consent before non-essential cookies are set.

How long we keep it

Order and invoice data for as long as accounting and tax rules require. Support messages for as long as needed to handle your case. Marketing data until you opt out.

Your rights

You can ask us to give you a copy of your data, correct it, delete it, restrict how we use it, or stop using it for marketing. Write to support@happymammothusa.com from the email address used for the order and we will answer within 30 days. If you are in the EEA or the UK you may also complain to your national data protection authority; if you are a California resident you have the rights set out in the CCPA/CPRA, and we do not sell or share your personal information as those laws define it.

International transfers

Our providers may process data outside your country, including outside the EEA. When they do, the transfer is protected by the safeguards required by applicable data protection law.

Children

Our store and our products are not directed at children and we do not knowingly collect data from anyone under 18.

Changes

We may update this policy. The current version is always published on this page.

Health disclaimer

Happy Mammoth products are dietary supplements, for adults aged 18 and over. These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure or prevent any disease. Do not use while pregnant or breastfeeding; if you take any medication or have a medical condition, consult a qualified healthcare professional before use. Results vary from person to person.

Contact

Questions about this policy or about an order: support@happymammothusa.com. We answer every email within 1 business day, Monday to Friday.