Cancellation policy

One-time purchases only

Every order on happymammothusa.com is a one-time purchase. We do not offer recurring plans: we do not store your card for future charges and you will never be billed again for an order you placed.

Cancelling an order

You can cancel any order free of charge while it is still being prepared. Because we despatch within 1–3 business days, write to us with your order number as soon as possible and we will stop the order if it has not left the warehouse. If it has already been despatched, our Refund Policy applies: you can claim our 60 Day Money Back Guarantee.

Changing an order

An address, a formula or the number of jars can be changed free of charge while the order is still being prepared. Write to support@happymammothusa.com with your order number and the change you need. Once the order has been despatched it can no longer be changed.

How a cancelled order is refunded

When we cancel an order before despatch, the full amount is returned to the original payment method. The money takes 5–10 business days to appear on your statement, depending on your bank or card issuer.

Cancelling the newsletter

Our newsletter is not a paid service. Every email we send has an opt-out link, and you can also ask us to remove you at support@happymammothusa.com. Leaving the newsletter has no effect on an order you have placed.

Health disclaimer

Happy Mammoth products are dietary supplements, for adults aged 18 and over. These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure or prevent any disease. Do not use while pregnant or breastfeeding; if you take any medication or have a medical condition, consult a qualified healthcare professional before use. Results vary from person to person.

Contact

Questions about this policy or about an order: support@happymammothusa.com. We answer every email within 1 business day, Monday to Friday.